Upstream has an extensive experience of working with IT providers, or Managed Service Providers (MSPs) as it is also called. We make sure that these providers develop their portfolio and creates efficient internal work processes. To our help we use innovative products and a highly competent staff that is passionate about efficient IT.
We have over ten years of experience in IT automation and are miles ahead of many others in the area. We no longer offer just products, but oranizational development, pre-packaged automation and professional advice. Since 1997, we have accumulated valuable information that makes it possible for you and your business to develop alongside with us, take advantage of that!
Our vision is “Scandinavia’s most efficient customers,” join us on that journey!
We begin by shedding light on current challenges that have been found in dialogue with you. Often there’s not only one area of challenges, but a few that are intertwined. They can vary from technical and organizational to questions regarding profitability and efficiency.
Upstream then presents the different alternatives that meet the decided requirements. Together we concretize what needs to be done on either part, and what we hope to achieve.
At this point we will work in a project form where it is up to us at Upstream to prove what value we along with the technology can bring your organization.
After finished project, we summarize the result of how we can meet the challenges and lessons we’ve learned during the project.
Here we go! At this point all question marks should’ve been straightened. We make sure the product has been installed and configured according to the requirements and that all important involved people are educated.
Here begins our cooperation to reach top notch automated IT. Despite clever functions and automated routines that we’ve set up, there are always areas on which you can improve. IT is in constant change and we know what it takes to be on the leading edge. Our priority is that our customers get the advice, development and support that they need. Where it is necessary, we will question our own and our customers way of work. Welcome to Upstream!
As a customer of Upstream, you’re not only investing in a product, but also a partnership. A collaboration that involves continuous development of the technology you use, and the processes you work with.
• We help you create complete visibility and control of your entire IT environment
• We provide unique software and related efficient processes
• We are your trusted advisor and energy boost that always strive to help you to continue to find new projects and more efficient processes
• Our local support is hugely appreciated by our customers
“Since we started working with Upstream, we have worked out a greater proactiveness and automation in our service delivery. This process has led to higher efficiency within our company and also increased margins, which in turn has contributed to our end customers receiving added value of having us as an IT service provider as well as experiencing a well-functioning IT environment. “
– Lennard Björk, CEO Crossnet
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