Wise Group AB is the parent company of a group which owns, starts and develops specialist companies in recruitment, staffing, and HR area.
The challenge that Wise Group IT Director Marek Piechnat wanted to deal with was the increased burden on internal support and users who did not get enough quality in their internal IT delivery. This is what he says of the collaboration with Upstream:
“Thanks to Upstream and Kaseya, we have now managed to create very good insight and control over our IT environment, where we have eliminated many simple recurring problem that took up unnecessary time for us internally.
Now we can proactively ensure that we are always a step ahead of our end users needs, and deliver efficient support and support services.
The end result is that our 500 employees have a better IT experience every day. “