Retail

Reduce downtime with cash registers that always work

01 About us

PROACTIVE AUTOMATED IT

Whatever area of retail you work with, consumer goods, hotels, restaurants or operates a salon; the point of sale is a vital hub that just has to function.
Many of the challenges of managing an IT environment in retail is that there are many parts that must work together: hardware, POS applications, POS terminals, ticket/receipt printers, and other equipment. In addition, stores often scattered geographically that complicate ongoing maintenance and operation efforts.
We eliminate manual repetitive work that might conducted unnecessarily and out of qualified staff. Instead, we create a proactive automated IT management that frees up time for the IT department and enables uninterrupted cash jingle.

02 Process

This is how it works

Analysis

Analysis

We begin by shedding light on current challenges that have been found in dialogue with you. Often there’s not only one area of challenges, but a few that are intertwined. They can vary from technical and organizational to questions regarding profitability and efficiency.
Visualization

Visualization

Upstream then presents the different alternatives that meet the decided requirements. Together we concretize what needs to be done on either part, and what we hope to achieve.
Proof of Value

Proof of Value

At this point we will work in a project form where it is up to us at Upstream to prove what value we along with the technology can bring your organization.
Decision

Decision

After finished project, we summarize the result of how we can meet the challenges and lessons we’ve learned during the project.
Launch

Launch

Here we go! At this point all question marks should’ve been straightened. We make sure the product has been installed and configured according to the requirements and that all important involved people are educated.
Continued development

Continued development

Here begins our cooperation to reach top notch automated IT. Despite clever functions and automated routines that we’ve set up, there are always areas on which you can improve. IT is in constant change and we know what it takes to be on the leading edge. Our priority is that our customers get the advice, development and support that they need. Where it is necessary, we will question our own and our customers way of work. Welcome to Upstream!

As a customer of Upstream, you’re not only investing in a product, but also a partnership. A collaboration that involves continuous development of the technology you use, and the processes you work with.
• We help you create complete visibility and control of your entire IT environment
• We provide unique software and related efficient processes
• We are your trusted advisor and energy boost that always strive to help you to continue to find new projects and more efficient processes
• Our local support is hugely appreciated by our customers

”Upstream have helped us implement solutions that discover critical errors before they’ve created problems. This is then automatically corrected and reported.”
– Gustav Almqvist, CIO, Reitan Convenience AB